Wigs by Hair Creations

Essential Wig Care

Wearing a high-quality wig can transform your confidence and style, but proper care is essential to keep your wig looking its best for as long as possible. Ellen Wille’s specially formulated wig care range is designed to protect and extend the life of both human hair and synthetic wigs. In this guide, we’ll break down how to properly maintain your wig with the right products and techniques.

Human Hair Wig Essentials

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Caring for Your Human Hair Wig

Human hair wigs offer a natural look and feel, but they require special care to maintain their shine, softness, and durability. Ellen Wille’s Human Hair Care range includes a variety of products designed to nourish and protect your wig.

Washing Your Human Hair Wig

  1. Preparation – Secure your wig onto a polyfoam head using fine needles (avoiding the lace front). Gently brush with a wide-tooth wig comb to remove tangles.
  2. Shampooing – Wet the wig under lukewarm running water. Apply a small amount of Ellen Wille Human Hair Shampoo and gently work it through the strands from root to tip without scrubbing. Rinse thoroughly.
  3. Conditioning – Apply the Human Hair Balm for added softness and silkiness. Let it sit before rinsing with lukewarm water. For extra hydration, use the Care ‘n Repair Conditioner,  which repairs and protects the hair.
  4. Deep Treatment – Every 3–4 washes, use the HH Intensive Recovery Mask to deeply nourish and restore brilliance. Leave it in for 5–10 minutes before rinsing.
  5. Drying & Styling – Avoid brushing when wet. Pat dry with a towel and allow the wig to air dry on a wig stand. Once semi-dry, use Ellen Wille’s Anti-Static Spray for protection and smoothness before styling. Just a couple of sprays on the strand is needed.

Notes:

  • Do not pull the wig from the polyhead while wet, as this will pull the hair though the cap. Dry with a hairdryer on a polyhead on medium heat until the knots at the base of the wig are dry.
  • Use the hair straighteners at a heat no higher than 180 degrees Celsius when the hair is dry.

Synthetic Hair Wig Essentials

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Caring for Your Synthetic Wig

Synthetic wigs require a different care routine than human hair wigs, as they cannot tolerate heat and need specialized products to maintain their shape and texture.

Washing Your Synthetic Wig

  1. Detangle First – Gently remove knots with a wide-toothed comb or wig brush, starting from the ends and working your way up.
  2. Shampooing – Fill a bowl or sink with lukewarm water. Add Ellen Wille Synthetic Shampoo, swirl to mix, then submerge the wig. Let it soak for 5–10 minutes before rinsing with clean water.
  3. Conditioning – Mix lukewarm water with Synthetic Conditioner in a bowl. Let the wig soak for 5–10 minutes. Use the Synthetic Spray Conditioner for extra protection between washes (use sparingly).
  4. Drying & Styling – Do not wring, twist, or brush when wet. Instead, pat dry with a towel and place the wig on a wig stand to air dry. Never use heat styling tools on synthetic wigs.
  5. Final Touches – Once dry, use Anti-Static Spray to protect against environmental damage and frizz. Shake the wig gently to restore its shape.

Tips:

  • The Hair Tip Liquid regenerates and invigorates hair tips. Protects against split ends to bring back vitality. Just put a little onto fingers and work into the fibres that are looking a little lack-lustre to control that frizz and tangle. This product works on all types of wigs/hair fibres.
  • The Anti-Static Spray is fabulous for protecting the hair. It acts like a protective coat and provides your Human Hair or Synthetic wig/hairpiece with an anti-static, soft and shiny finish. Simply spray a few times and evenly from about 20-30 cm onto dry hair. This Anti-Static spray aims to protect the fibres of your wig/hairpiece for everyday environmental factors and eliminate any static and fly away hairs.

You may also be interested in: How to Care for your Heat Friendly Wig.

If you would like more advice or help with caring for your wig, please feel free to contact us. We have wig consultants available to help from 8.30am-4pm via telephone and we are always happy to answer your queries through email.

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Anita Kumar
October 6, 2026.
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Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
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Gabrielle Russell
September 27, 2026.
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We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
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Lesley Gamlen
August 16, 2026.
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Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
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Judy Brown
August 9, 2026.
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Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
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Aaron McClintock
July 26, 2026.
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⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
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Sandra
July 8, 2026.
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I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
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Victoria Tusa
July 1, 2026.
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Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
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gail sims
July 1, 2026.
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Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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