Wigs by Hair Creations

Wigs by Hair Creations 100% Satisfaction Guaranteed

Quality Wig Guarantee

We stand behind our wearable hair collections 100% and guarantee the quality of the making of our wigs. The Wigs by Hair Creations satisfaction seal of approval guarantees our products will meet your exacting standards for high quality and expertly constructed couture wigs featuring stunning colours. In the unlikely event the product is defective or has workmanship issue, email us asap at info@wigs.co.nz so we can fix it for you.

No worries. No hassle

If you have bought online and if you aren’t 100% satisfied with your purchase, you can return it. No restocking fees. No worries. No hassle.

Please follow the instructions here for online Returns. Make sure your product is eligible for a return and post it back to us for a refund.

Customer service assistance

Not sure what wig you need? Check our Tips and Advice pages for more information.

If you are still not sure, call one of our hair experts on 09 357 6159 or email your questions at info@wigs.co.nz or send us a message by clicking here for some helpful assistance in finding your style and a perfect fit. You can also go to one of our stores or one of our Wig Consultants.

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Charmaine Watkins profile picture
Charmaine Watkins
May 18, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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Temaleti Li profile picture
Temaleti Li
April 28, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
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Judy Hughes profile picture
Judy Hughes
April 22, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
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Linda Greenalgh profile picture
Linda Greenalgh
April 15, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
Google
Helen Creagh profile picture
Helen Creagh
March 30, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
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Arv Thakur profile picture
Arv Thakur
March 17, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
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Anna Skelton profile picture
Anna Skelton
March 10, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you Paula I love my new wig and haircut. Feeling so much better 💗
Wigs NZ