Wigs by Hair Creations

How to care for your human hair wig

See also: Caring for your Synthetic Hair Wig

A human hair, or “real hair” wig or hairpiece is generally more robust and long-lasting than synthetic hair. By taking care of it the right way, your human hair wig should last for a long time and stay robust. Our high quality human hair wigs can be thermoformed and offer many different styling options.

 

What are the best care products for human hair wigs? Human hair wig care products

For washing and cleaning human hair wigs, we recommend the Ellen Wille Human Hair Wig Care Set for silky, shiny hair. The Wig Care Kit includes shampoo, conditioner and balm to help keep your human hair wig in pristine condition. Standard hair care products are not suitable for human hair especially if they contain sulfates, as they alter the colour of the roots.

 

How often should a human hair wig be cleaned?

This depends very much on how much you wear it. Regular cleaning will increase the life of your human hair wig and preserve its natural shine. Daily or average use means the hair should be cleaned about once or twice a week. Adjust the frequency according to everyday activity. When your wig is not in use, it is best stored on a wig stand to allow ventilation. You can also follow our step by step instructions for washing and caring for a human hair wig below the video.

Step by step instructions

Follow our step by step instructions below to ensure the best washing technique and care routine for your human hair wig.

 

1. Placing of the Hair

  • Place the wig or hairpiece made of human hair on a styrofoam head. You can fix the second hair with a pin. Avoid stabbing the monofilament or the lace front.

2. Before washing

  • Comb the hair with a soft brush with rounded bristles and carefully remove any knots. Start at the hair ends. If there are any human hair styling products left in the hair, the wig shampoo will by itself dissolve them in the following wash.
  • TIP: Use a wig comb or brush with rounded ends. Avoid tearing and overstretching your wig in the area of the lace front if it has one.

3. Wetting of the Hair

  • Moisten the human hair of the wig or hairpiece by holding it under running, lukewarm water in the direction of fall – from the roots to the tips. Please do not place the model in a water bath.

4. Shampoo and Rinse

  • Take a hazelnut-sized amount of Ellen Wille Human Hair Shampoo and gently rub it in from the roots to the tips. Never massage, rub, wring or comb the roots of the hair where they are tied to the foundation – this will cause damage.
  • Rinse Ellen Wille Human Hair Shampoo thoroughly under clear water until no shampoo residue is left.
  • TIP: Be particularly gentle on any hand tied areas of the wig cap as this area is the most fragile.

5. Balm / Condition

  • Carry out a second treatment with Ellen Wille Human Hair Balm. Balm provides the perfect basic hair care after every wash – it detangles, strengthens and makes the hair beautifully soft, silky and easy to brush.
  • Take up an amount of balm about the size of a hazelnut and gently stroke it again from the base towards the tips.
  • After a short while, rinse your wig thoroughly under running water and pat dry carefully with a towel.
  • Lay the wig onto a towel, fold the towel over like an envelope, and press the water out of the hair. In this manner, you can remove most excess water.

6. Styling your Wig

  • We recommend using specific hair reconstruct/moisture additive products at this time. They assist in minimizing breakage, tangling or hair loss.
  • Allow the hair to semi dry (50%) naturally before actually styling the hair. You will find it easier and the hair will be less likely to tangle at that time.
  • Care’N Repair from Ellen Wille is a spray on conditioner with repair effects. It provides moisture and makes the hair feel soft and easy to brush, without having to rinse. Just spray a few puffs of the spray on conditioner into wet hair and do not rinse it afterwards.
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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Temaleti Li profile picture
Temaleti Li
April 28, 2026.
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Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
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Judy Hughes profile picture
Judy Hughes
April 22, 2026.
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I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
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Linda Greenalgh
April 15, 2026.
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Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
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Helen Creagh
March 30, 2026.
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Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
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Arv Thakur profile picture
Arv Thakur
March 17, 2026.
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Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
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Anna Skelton
March 10, 2026.
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Thank you Paula I love my new wig and haircut. Feeling so much better 💗
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