Wigs by Hair Creations

Private policy is important. We have put together the following privacy statement in order to demonstrate our firm commitment to provide privacy. This document will display our policies that we have put in place to protect customers.

Use of Your Information

We do not sell or rent your personal information to third parties. We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or our safety, our users, or others. 

Our Communication

As a condition of creating an account with us, you consent us to sending you Administrative Emails and Promotional Emails. In this document: ‘Administrative Emails’ involve details of account activity and purchases you have made. ‘Promotional Emails’ consist of product information, new offers and information about elly-k.com.au. You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button on our emails.

Emailing

We provide tools on this website to tell a friend about products, and send out wish lists. These tools must not be misused in any way to send spam or other content which would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Third Party Advertising

Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads to you based on your prior visits to our website. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page http://www.google.com/privacy_ads.html.

Updating Your Personal Information

We provide you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.

Delivery Address Details

We enable you to save one delivery address which we will store against your profile. When you buy an item you have the option of entering a new delivery address which must be your own.

Credit Card Security

Your credit card details do not get processed or transmitted through or via elly-k.com.au website; all transactions are processed through a secure payment service provider. We use Direct Payment Solutions (DPS) to provide this service. DPS hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings. However, we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner as a result of using this website. View DPS privacy policy here.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the user experience such as keeping track of recently viewed items. Cookies are widely used on most major Web sites. No personally identifiable information is tracked or kept. Updates to our information practices From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at elly-k.com.au If you have any questions about our privacy policies or any other matter, please contact us at hello@elly-k.com.au.

Google
Charmaine Watkins profile picture
Charmaine Watkins
May 18, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
Google
Temaleti Li profile picture
Temaleti Li
April 28, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
Google
Judy Hughes profile picture
Judy Hughes
April 22, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
Google
Linda Greenalgh profile picture
Linda Greenalgh
April 15, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
Google
Helen Creagh profile picture
Helen Creagh
March 30, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
Google
Arv Thakur profile picture
Arv Thakur
March 17, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
Google
Anna Skelton profile picture
Anna Skelton
March 10, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you Paula I love my new wig and haircut. Feeling so much better 💗
Wigs NZ