Wigs by Hair Creations

How to join our fight against counterfeit products

At Wigs by Hair Creations, we are dedicated to help protecting the Ellen Wille brand (Ellen Wille the HAIR COMPANY GmbH) and you as our valued clients from counterfeit and fake sellers, but we need your help!

If you see a suspicious website selling what appears to be Ellen Wille wig products please let us know by contacting us at info@wigs.co.nz and we will work with Ellen Wille to take the necessary steps to take legal action to have these websites shut down or delisting the products.

Most importantly, please do not purchase from these websites. The products are not authorised by us or Ellen Wille and are often counterfeit products (which means poor quality, damaged and copies of our beautiful wigs). In addition, some of these sites will take your money and may not deliver your order. These websites illegally use copyright protected images and photos from Ellen Wille.

Together we can remove these illegal websites and ensure that none of our clients are misled into purchasing counterfeit products or victims of a scam.

Our Anti-counterfeit program

Ellen Wille is a market leading global brand and given its success has inevitably attracted the attention of criminal elements seeking to profit through the production of counterfeit products. Ellen Wille is currently investing heavily in brand protection actions.

We have to date identified numerous websites selling counterfeit goods and action is being taken against all of these sites.

We have a zero tolerance approach to counterfeiting. We love our brand and we want to protect our loyal customers against the influx of cheap imitations to the market.

Should you encounter any suspicious activity in relation to Ellen Wille brand please e-mail us at info@wigs.co.nz and we will be only too pleased to hear from you and to take action.

Thank you.

Your Team at Wigs by Hair Creations

Google
Anita Kumar profile picture
Anita Kumar
October 6, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
Google
Gabrielle Russell profile picture
Gabrielle Russell
September 27, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
Google
Lesley Gamlen profile picture
Lesley Gamlen
August 16, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
Google
Judy Brown profile picture
Judy Brown
August 9, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
Google
Aaron McClintock profile picture
Aaron McClintock
July 26, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
Google
Sandra profile picture
Sandra
July 8, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
Google
Victoria Tusa profile picture
Victoria Tusa
July 1, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
Google
gail sims profile picture
gail sims
July 1, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
Google
Charmaine Watkins profile picture
Charmaine Watkins
May 18, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
Wigs NZ