Wigs by Hair Creations

Essential Wig Care

Wearing a high-quality wig can transform your confidence and style, but proper care is essential to keep your wig looking its best for as long as possible. Ellen Wille’s specially formulated wig care range is designed to protect and extend the life of both human hair and synthetic wigs. In this guide, we’ll break down how to properly maintain your wig with the right products and techniques.

Human Hair Wig Essentials

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Caring for Your Human Hair Wig

Human hair wigs offer a natural look and feel, but they require special care to maintain their shine, softness, and durability. Ellen Wille’s Human Hair Care range includes a variety of products designed to nourish and protect your wig.

Washing Your Human Hair Wig

  1. Preparation – Secure your wig onto a polyfoam head using fine needles (avoiding the lace front). Gently brush with a wide-tooth wig comb to remove tangles.
  2. Shampooing – Wet the wig under lukewarm running water. Apply a small amount of Ellen Wille Human Hair Shampoo and gently work it through the strands from root to tip without scrubbing. Rinse thoroughly.
  3. Conditioning – Apply the Human Hair Balm for added softness and silkiness. Let it sit before rinsing with lukewarm water. For extra hydration, use the Care ‘n Repair Conditioner,  which repairs and protects the hair.
  4. Deep Treatment – Every 3–4 washes, use the HH Intensive Recovery Mask to deeply nourish and restore brilliance. Leave it in for 5–10 minutes before rinsing.
  5. Drying & Styling – Avoid brushing when wet. Pat dry with a towel and allow the wig to air dry on a wig stand. Once semi-dry, use Ellen Wille’s Anti-Static Spray for protection and smoothness before styling. Just a couple of sprays on the strand is needed.

Notes:

  • Do not pull the wig from the polyhead while wet, as this will pull the hair though the cap. Dry with a hairdryer on a polyhead on medium heat until the knots at the base of the wig are dry.
  • Use the hair straighteners at a heat no higher than 180 degrees Celsius when the hair is dry.

Synthetic Hair Wig Essentials

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Caring for Your Synthetic Wig

Synthetic wigs require a different care routine than human hair wigs, as they cannot tolerate heat and need specialized products to maintain their shape and texture.

Washing Your Synthetic Wig

  1. Detangle First – Gently remove knots with a wide-toothed comb or wig brush, starting from the ends and working your way up.
  2. Shampooing – Fill a bowl or sink with lukewarm water. Add Ellen Wille Synthetic Shampoo, swirl to mix, then submerge the wig. Let it soak for 5–10 minutes before rinsing with clean water.
  3. Conditioning – Mix lukewarm water with Synthetic Conditioner in a bowl. Let the wig soak for 5–10 minutes. Use the Synthetic Spray Conditioner for extra protection between washes (use sparingly).
  4. Drying & Styling – Do not wring, twist, or brush when wet. Instead, pat dry with a towel and place the wig on a wig stand to air dry. Never use heat styling tools on synthetic wigs.
  5. Final Touches – Once dry, use Anti-Static Spray to protect against environmental damage and frizz. Shake the wig gently to restore its shape.

Tips:

  • The Hair Tip Liquid regenerates and invigorates hair tips. Protects against split ends to bring back vitality. Just put a little onto fingers and work into the fibres that are looking a little lack-lustre to control that frizz and tangle. This product works on all types of wigs/hair fibres.
  • The Anti-Static Spray is fabulous for protecting the hair. It acts like a protective coat and provides your Human Hair or Synthetic wig/hairpiece with an anti-static, soft and shiny finish. Simply spray a few times and evenly from about 20-30 cm onto dry hair. This Anti-Static spray aims to protect the fibres of your wig/hairpiece for everyday environmental factors and eliminate any static and fly away hairs.

You may also be interested in: How to Care for your Heat Friendly Wig.

If you would like more advice or help with caring for your wig, please feel free to contact us. We have wig consultants available to help from 8.30am-4pm via telephone and we are always happy to answer your queries through email.

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Charmaine Watkins profile picture
Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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Temaleti Li
April 28, 2026.
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Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
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Judy Hughes profile picture
Judy Hughes
April 22, 2026.
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I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
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Linda Greenalgh
April 15, 2026.
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Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
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Helen Creagh profile picture
Helen Creagh
March 30, 2026.
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Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
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Arv Thakur
March 17, 2026.
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Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
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Anna Skelton
March 10, 2026.
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Thank you Paula I love my new wig and haircut. Feeling so much better 💗
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