Wigs by Hair Creations

Expert Tips for Looking After Your New (or Old) Wig

We understand that buying a wig can be a big investment, particularly when you’re looking for a high quality wig that will stand the test of time. While we aim to provide New Zealanders with the best prices for the best European-made wigs and offer help with Medical Grants for people suffering hair loss, we also provide expert advice on how to care for your wigs to ensure they stand the test of time and stay looking great; even with everyday use.

Differences in Caring for Synthetic vs. Human Hair Wigs

You’ve probably already gone through the process of weighing up whether you need a synthetic or a human hair wig and have chosen your model accordingly. If you’re still considering what type of wig to get, please read our post on Human Hair vs. Synthetic Wigs that outlines the differences in each hair type to see what will suit your needs and lifestyle.

When caring for synthetic or human hair wigs, there are some slight differences between the two types:

Human Hair Wig Care

  •  Wash with tepid to warm running water, not cold water
  •  To rinse your wig, gently squeeze shampoo through the hair while washing
  •  De-tangle your wig by gently combing the hair using a wig comb whilst conditioning


Synthetic Wig Care

  •  Wash with cold water, not warm or hot water as the heat will damage the synthetic fibres
  •  To rinse your wig, immerse it in a bowl of cold water; do not squeeze or wring your wig
  •  De-tangle your wig using a wide tooth comb before washing while it is still dry

For a full guide on washing synthetic wigs, please read our Synthetic Wig Care post, and our Human Hair Wig Care post for human hair wigs.

General Wig Care and Confidence Tips

It is important to care for your wig to make sure it stays looking great and doesn’t lose its shape or quality over time. Simple washing and maintenance are essential for all wigs and hair pieces, and if you purchase from Wigs NZ our consultants will show you how to care for your specific wig, and give you a take-home guide. We can also recommend products to extend the life of wigs and keep their colour vibrant.

Here are some general wig care and confidence tips to consider:

  •  Keep wigs away from direct heat – heat can quickly cause irreparable damage to wigs and hair pieces – particularly synthetic ones. Avoid heat from ovens, barbeques,open fires, cigarette lighters, hot steam and hair dryers. We suggest you wear a hat or scarf while cooking.
  •  Have a second wig as backup – having two wigs ready to wear at all times brings peace of mind. If anything should happen to one, you can wear the other. It also extends the life of your wigs, as you will be wearing them in turn.
  •  Consider cap size and construction – wigs come in different cap sizes and constructions to ensure they fit your head perfectly. Check out our Wig Cap Construction and Wig Size guides for more information, or contact an agent near you for a private consultation.
  •  Choosing products – ensure you choose wig specific products to shampoo, condition and style your hair rather than general hair products, depending on whether you’ve got a synthetic or human hair wig. Using regular hair products on your wig will cause build up and compromise their quality and lifespan.
  •  Use a wig stand or mannequin – while you’re not wearing your hair, make sure to store it on a wig stand, mannequin or even a large sized jar so that it will keep its shape and style.


If you need any help choosing a new wig, or caring for your current wig please get in touch with us – we are more than happy to help.

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Anita Kumar profile picture
Anita Kumar
October 6, 2026.
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Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
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Gabrielle Russell
September 27, 2026.
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We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
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Lesley Gamlen
August 16, 2026.
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Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
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Judy Brown
August 9, 2026.
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Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
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Aaron McClintock
July 26, 2026.
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⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
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Sandra profile picture
Sandra
July 8, 2026.
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I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
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Victoria Tusa
July 1, 2026.
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Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
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gail sims
July 1, 2026.
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Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
Wigs NZ