Wigs by Hair Creations

How to wash and care for your synthetic hair wig

See also: Caring for your Human Hair Wig

Wigs made of synthetic hair are super easy-care and ready-to-wear. We always receive questions about optimal care products and intervals. In the video below by Ellen Wille, they answer many of your questions and show you in a step-by-step guide how to wash wigs made of synthetic hair. You can also follow our step by step instructions for washing and caring for a synthetic wig below the video.

What are the best products to wash a synthetic wig?

We recommend the Ellen Wille Synthetic Wig Care Kit for salon-finish, silky and shiny wigs. The Wig Care Kit includes shampoo, conditioner and balm to help keep your synthetic wig in pristine condition. We do not recommend to use standard hair care products, as they are not suitable for the cap construction and for the hair of your synthetic wig.

 

How often should synthetic hair be cleaned?

The suggested cleaning frequency of synthetic wigs depends on the intensity of use, and to wash your wig regularly, though not too often. Our recommendation is 1 – 2 times a week depending on the wear time. Washing your wig more frequently will stress the fibers and decrease its life span. Washing it less frequently will allow sweat and oils to build up inside of the cap, which will break down the fibers and adversely affect longevity. We recommend the use of Ellen Wille care products, and storing your wig on a wig stand when not in use for longevity.

 

Step by step instructions

Follow our step by step instructions below to ensure the best washing technique and care routine for your synthetic hair wig.

1. De-Tangle

  • Before you wash, be sure to carefully detangle the hair using a wide tooth comb or brush.
  • Do not pull or drag the fibre…. be gentle!
  • TIP: Use a wig comb or brush with rounded ends. Avoid tearing and overstretching your wig in the area of the lace front if it has one.

2. Wash

  • Fill a bowl or basin with 1 liter LUKE WARM water (never hot, as heat damages fibres).
  • Mix a thimble-full of Ellen Wille Synthetic Hair Shampoo into the water.
  • Softly shake the wig out and immerse it in the shampoo bath. The shampoo has a self-cleaning effect – it does not need to be agitated. Be particularly gentle on any hand tied areas of the wig cap as this area is the most fragile.
  • TIP: When washing your wig, never squeeze, wring or rub it as it will cause damage to the fibres.

3. Rinse

  • Immerse your wig in a fresh bowl of luke warm water to remove shampoo.
  • Do NOT rub, squeeze or wring your wig.

4. Condition

  • Soak the wig in the water mixed with the wig conditioner for about 10min (don’t apply the conditioner directly to your wig).
  • Rinse by immersing the wig once more in fresh cold water.
  • You may like to use the Ellen Wille Synthetic Hair Balm for extra healthy shine. Add a spoonful of balm into one liter of lukewarm water. Immerse the wig for 10min for the balm to work and rinse again thoroughly.

5. Towel dry

  • Place the wig between a folded towel and pat dry.
  • Never squeeze, rub or wring your wig while drying.
  • Remove from towel.
  • TIP: Do not brush the wig while it is wet or damp, or use dryers as it will damage the synthetic fibres. However, you can absolutely comb when wet, as long as it is with a long tooth plastic comb, ends to roots through.

6. Styling

  • All our wigs come pre-styled, so you only need to gently shake the wig to regain its style. Alternatively, lightly style it with a wig comb or your fingers, or use some wet gel for extra styling hold.
  • You may also like to use the Ellen Wille Wig Conditioner to give perfect protection and an additional sheen. If so, spray the strands and tips of the dry hair with conditioner from a distance of about 10cm in short bursts.
  • Place wig on a folding wig stand or over the mouth of a large jar or vase to dry naturally. Do not dry your wig on a styrofoam head as this will stretch out the cap.
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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Temaleti Li
April 28, 2026.
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Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
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Judy Hughes
April 22, 2026.
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I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
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Linda Greenalgh
April 15, 2026.
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Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
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Helen Creagh
March 30, 2026.
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Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
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Arv Thakur
March 17, 2026.
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Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
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Anna Skelton
March 10, 2026.
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Thank you Paula I love my new wig and haircut. Feeling so much better 💗
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