Wigs by Hair Creations

How to care for your human hair wig

See also: Caring for your Synthetic Hair Wig

A human hair, or “real hair” wig or hairpiece is generally more robust and long-lasting than synthetic hair. By taking care of it the right way, your human hair wig should last for a long time and stay robust. Our high quality human hair wigs can be thermoformed and offer many different styling options.

 

What are the best care products for human hair wigs? Human hair wig care products

For washing and cleaning human hair wigs, we recommend the Ellen Wille Human Hair Wig Care Set for silky, shiny hair. The Wig Care Kit includes shampoo, conditioner and balm to help keep your human hair wig in pristine condition. Standard hair care products are not suitable for human hair especially if they contain sulfates, as they alter the colour of the roots.

 

How often should a human hair wig be cleaned?

This depends very much on how much you wear it. Regular cleaning will increase the life of your human hair wig and preserve its natural shine. Daily or average use means the hair should be cleaned about once or twice a week. Adjust the frequency according to everyday activity. When your wig is not in use, it is best stored on a wig stand to allow ventilation. You can also follow our step by step instructions for washing and caring for a human hair wig below the video.

Step by step instructions

Follow our step by step instructions below to ensure the best washing technique and care routine for your human hair wig.

 

1. Placing of the Hair

  • Place the wig or hairpiece made of human hair on a styrofoam head. You can fix the second hair with a pin. Avoid stabbing the monofilament or the lace front.

2. Before washing

  • Comb the hair with a soft brush with rounded bristles and carefully remove any knots. Start at the hair ends. If there are any human hair styling products left in the hair, the wig shampoo will by itself dissolve them in the following wash.
  • TIP: Use a wig comb or brush with rounded ends. Avoid tearing and overstretching your wig in the area of the lace front if it has one.

3. Wetting of the Hair

  • Moisten the human hair of the wig or hairpiece by holding it under running, lukewarm water in the direction of fall – from the roots to the tips. Please do not place the model in a water bath.

4. Shampoo and Rinse

  • Take a hazelnut-sized amount of Ellen Wille Human Hair Shampoo and gently rub it in from the roots to the tips. Never massage, rub, wring or comb the roots of the hair where they are tied to the foundation – this will cause damage.
  • Rinse Ellen Wille Human Hair Shampoo thoroughly under clear water until no shampoo residue is left.
  • TIP: Be particularly gentle on any hand tied areas of the wig cap as this area is the most fragile.

5. Balm / Condition

  • Carry out a second treatment with Ellen Wille Human Hair Balm. Balm provides the perfect basic hair care after every wash – it detangles, strengthens and makes the hair beautifully soft, silky and easy to brush.
  • Take up an amount of balm about the size of a hazelnut and gently stroke it again from the base towards the tips.
  • After a short while, rinse your wig thoroughly under running water and pat dry carefully with a towel.
  • Lay the wig onto a towel, fold the towel over like an envelope, and press the water out of the hair. In this manner, you can remove most excess water.

6. Styling your Wig

  • We recommend using specific hair reconstruct/moisture additive products at this time. They assist in minimizing breakage, tangling or hair loss.
  • Allow the hair to semi dry (50%) naturally before actually styling the hair. You will find it easier and the hair will be less likely to tangle at that time.
  • Care’N Repair from Ellen Wille is a spray on conditioner with repair effects. It provides moisture and makes the hair feel soft and easy to brush, without having to rinse. Just spray a few puffs of the spray on conditioner into wet hair and do not rinse it afterwards.
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Anita Kumar
October 6, 2026.
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Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
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Gabrielle Russell
September 27, 2026.
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We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
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Lesley Gamlen
August 16, 2026.
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Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
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Judy Brown
August 9, 2026.
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Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
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Aaron McClintock
July 26, 2026.
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⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
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Sandra
July 8, 2026.
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I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
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Victoria Tusa
July 1, 2026.
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Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
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gail sims
July 1, 2026.
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Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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