Wigs by Hair Creations

Looking after your wig or hairpiece

We know that buying a wig or hairpiece is a big choice and a big investment. We want you to be completely happy with your purchase and we want your new wig or hairpiece to continue to look fantastic for as long as possible.

Wigs by Haircreations agents sell high quality, European made wigs that are sure to last well. In order for them to have a long lifespan, they need to receive regular care and attention.

Ellen Wille is an award winning wig brand. Their team spends time researching and testing new ways to care for wigs and hairpieces, as new technology is developed. This means that they will periodically share updated care guides. We think it is really important for wig owners to keep up to date with care guides for the type(s) of wig or hairpiece that they wear.

If you need any up to date advice around caring for your wig or hairpiece, feel free to call an expert at Wigs by Haircreations. Experts are available from 8.30am-4pm to answer your queries.

You can read our newly updated guides: Caring for your synthetic hair wig and Caring for your human hair wig  to get step-by-step information on how to care for your wig or hairpiece.

The below Ellen Wille Youtube videos outline how to care for synthetic and human hair wigs:

General Tips for Caring for Your Wig or Hairpiece

In addition to the updated Ellen Wille wig care guides for synthetic and human hair wigs, we have some general wig care tips to share:

  • Store your wig correctly when not in use – Wigs by Haircreations recommends you have a mannequin or wig stand to hold your wig when you aren’t wearing it. This will help your wig to hold its shape and style. If you don’t have either of these, a large jar can be used.
  • Keep wigs away from direct heat – Always be mindful of the distance between you and heat sources. This is particularly important if you are wearing a standard synthetic wig but is good practice when wearing all wigs. It may be useful to wear a hat or scarf when cooking to protect your wig.
  • Use products made for wigs – It’s really important that any products you use are wig specific. Using products that aren’t designed for wigs can cause a build up on the hair which can change the appearance and also mean the wig or hairpiece may not last as long.
  • Have a second wig – This can be useful if one wig cannot be worn for a period of time, it also lengthens the lifespan of each wig as they can be worn alternately.

Whatever type of wig you’re looking for, we’re here to help you. If you would like any further advice, or help with choosing a wig, please feel free to contact us. We have hair experts available to help from 8.30am-4pm via telephone and we are always happy to answer your queries through email or via the form on our website.

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Anita Kumar profile picture
Anita Kumar
October 6, 2026.
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Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
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Gabrielle Russell
September 27, 2026.
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We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
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Lesley Gamlen
August 16, 2026.
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Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
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Judy Brown profile picture
Judy Brown
August 9, 2026.
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Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
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Aaron McClintock
July 26, 2026.
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⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
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Sandra profile picture
Sandra
July 8, 2026.
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I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
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Victoria Tusa
July 1, 2026.
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Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
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gail sims
July 1, 2026.
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Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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