Wigs by Hair Creations

Looking after your wig or hairpiece

We know that buying a wig or hairpiece is a big choice and a big investment. We want you to be completely happy with your purchase and we want your new wig or hairpiece to continue to look fantastic for as long as possible.

Wigs by Haircreations agents sell high quality, European made wigs that are sure to last well. In order for them to have a long lifespan, they need to receive regular care and attention.

Ellen Wille is an award winning wig brand. Their team spends time researching and testing new ways to care for wigs and hairpieces, as new technology is developed. This means that they will periodically share updated care guides. We think it is really important for wig owners to keep up to date with care guides for the type(s) of wig or hairpiece that they wear.

If you need any up to date advice around caring for your wig or hairpiece, feel free to call an expert at Wigs by Haircreations. Experts are available from 8.30am-4pm to answer your queries.

You can read our newly updated guides: Caring for your synthetic hair wig and Caring for your human hair wig  to get step-by-step information on how to care for your wig or hairpiece.

The below Ellen Wille Youtube videos outline how to care for synthetic and human hair wigs:

General Tips for Caring for Your Wig or Hairpiece

In addition to the updated Ellen Wille wig care guides for synthetic and human hair wigs, we have some general wig care tips to share:

  • Store your wig correctly when not in use – Wigs by Haircreations recommends you have a mannequin or wig stand to hold your wig when you aren’t wearing it. This will help your wig to hold its shape and style. If you don’t have either of these, a large jar can be used.
  • Keep wigs away from direct heat – Always be mindful of the distance between you and heat sources. This is particularly important if you are wearing a standard synthetic wig but is good practice when wearing all wigs. It may be useful to wear a hat or scarf when cooking to protect your wig.
  • Use products made for wigs – It’s really important that any products you use are wig specific. Using products that aren’t designed for wigs can cause a build up on the hair which can change the appearance and also mean the wig or hairpiece may not last as long.
  • Have a second wig – This can be useful if one wig cannot be worn for a period of time, it also lengthens the lifespan of each wig as they can be worn alternately.

Whatever type of wig you’re looking for, we’re here to help you. If you would like any further advice, or help with choosing a wig, please feel free to contact us. We have hair experts available to help from 8.30am-4pm via telephone and we are always happy to answer your queries through email or via the form on our website.

Google
Charmaine Watkins profile picture
Charmaine Watkins
May 18, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
Google
Temaleti Li profile picture
Temaleti Li
April 28, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Wow, it has been a lovely experience to try these headpieces and a wig! Mel has been amazing, gentle and listening well to my story 😊. Thanks Mel! Blessings.
Google
Judy Hughes profile picture
Judy Hughes
April 22, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
I had the most pleasant experience. I was made to feel so comfortable and very happy with my wig. A big thank you to Mel, you are amazing.
Google
Linda Greenalgh profile picture
Linda Greenalgh
April 15, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a great experience and delighted with my wig. Thanks Paula for your patience and for making me feel so comfortable.
Google
Helen Creagh profile picture
Helen Creagh
March 30, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful, professional service. Mel looked after me so well. She listened carefully to what I needed and also contributed useful options and solutions. I highly recommend.
Google
Arv Thakur profile picture
Arv Thakur
March 17, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing work done by Dani. She was fantastic to deal with in actual fact it was an amazing experience from start to finish. I started contacting Cece in June 2025 for our visit in March 2026 and I ah e nothing but praise for the whole team and especially for Dani. I also would like to thank their Christchurch branch. Thank you team for your due diligence and excellent customer service and services offered. Couldn’t be more happier. I would say would use again but if we are back in New Zealand again in future we will. Have an amazing 2026 and best of luck for the future.
Google
Anna Skelton profile picture
Anna Skelton
March 10, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you Paula I love my new wig and haircut. Feeling so much better 💗
Wigs NZ