Wigs by Hair Creations

Tips for Buying a Wig

Expert Tips for Researching, Choosing and Buying a Wig

Research and Getting the Right Advice: Where Do I Start?

Our medical wigs play a major part in helping women who have lost hair to feel confident again  We offer a caring service, with free, private and relaxing consultations with our Wig Consultants  We offer the exclusive range of Ellen Wille and Raquel Welch wigs

Getting started with wigs can be daunting; there’s a multitude of options, styles, cap constructions, sizes and textures. Without proper research and advice, many people fall into the trap of buying a wig that’s not right for them and are ultimately disappointed with their purchase in the long term. The best thing you can do if you haven’t had a wig before is to get solid advice from wig experts who have experience with different types of hair loss who can discuss the available options for your lifestyle and desired look.

We have wig consultants located throughout New Zealand who are highly experienced with hair loss in women, children, teens and men. They regularly meet with people in the privacy of their salon, or own homes to discuss options and provide advice for finding the right hair solutions. Gone are the heavy wigs and toupees of the past; today’s advanced hair technology means there are limitless hair solutions that are completely undetectable, but it is still important to get the right fit and hair for your lifestyle to ensure you will be 100% satisfied with the outcome. Depending on your type of hair loss, there are many different options to suit. Read our Understanding Hair Loss page for more information on the different types of hair loss.

Our experts provide free advice and consultations in a caring and understanding environment to help you explore options and regain confidence after losing your hair. We know that wigs and hair pieces can be a costly investment, so we advise on Medical Grants and what you are entitled to during your free consultation, and can then action your grant/subsidy personally at your request. We are an approved Ministry of Health (MOH) and ACC provider and don’t just ‘sell you a wig’: our support is ongoing, and based on more than 30 years experience – read more about our story and what you can expect from us here.

Choosing the Best Wig for You: Which Wig Do I Need?

Choosing the best wig for you

Being in business for over 30 years, we have seen the quality and options for wigs and hair pieces improve dramatically. This makes it fun to choose a new wig, but it can also be confusing to weigh up all the different options for styles, sizes, constructions and hair types.

We have put together a Choosing Your First Wig Guide to help you along, but we encourage people in the first stages of buying a wig to book a free consultation with one of our local wig experts to discuss your needs and options in depth, so you can receive personalised advice and support for your unique situation.

Wig Styles

Whether you want a dramatic new and different look, or something familiar there are many styles to try. The main styles are:

Short wigs
Medium wigs
Long wigs
Straight wigs
Curly and wavy wigs

Wig Sizes

Our consultants ensure you are properly fitted for a wig size, however 95% of people fit our Average wig size. We do however also stock Petite and Large sizes – see our Determining Wig Size page for more information on finding your perfect fit.

Wig Types: Human & Synthetic

Whether you choose a human hair or synthetic hair wig, you will look beautiful and well groomed because every one of our wigs is made with the best quality hair available. There are however advantages and limitations to each type, and the right choice will depend on your situation. We have put together a useful guide to Human Hair and Synthetic Hair Wigs to help you assess the differences. You can also browse our Human Hair Wigs, Synthetic Wigs and Human/Synthetic Blend Wigs.

Wig Cap Construction

The cap is the part of the wig or hair replacement that the hair is attached to. They are different cap constructions, and each cap type has its own advantages so it’s important to learn the differences and find the best type for you. The cap construction types are:

100% hand-tied
Monofilament top
Lace front
Wefted

Wig Colours

Choosing the right colour for your wig will make a huge difference to how it looks on you. We encourage our clients to not be afraid of trying new colours to help feel confident and vibrant, whilst also maintaining a natural look. Read more about Choosing your Wig Colour with Confidence.

 

Buying Your Wig: What Are the Key Considerations?

Buying a wig safely

Sometimes we hear of our clients being misled into purchasing counterfeit wig products, or becoming victims of a scam. With so many sellers (especially online), it’s hard to know what to believe and where to buy from when the options are endless, so it’s important to stay smart when buying a wig. The main ways to stay safe when buying a wig are:

Choose Reputable Sellers

Like any investment, it pays to check the reviews and history of the company you are purchasing from to ensure they are reputable. Reputable companies have positive reviews, are forthcoming with contact and support information, and have secure websites. Specifically, check for:

  • Online reviews – review different reviews from different sources in your local geographic

  • Contact details – if something goes wrong, you’ll need to be able to contact them quickly

  • Secure websites – Check for the padlock and “https” in the website address bar

Beware of Counterfeits

The top quality wig brands are few and far between. We are dedicated to selling and protecting the Raquel Welch and Ellen Wille brands that have been proven over many years to be the best high quality wigs available on the market. By doing this, we protect you as our valued clients from fake sellers and counterfeit products. However, many websites selling these counterfeit products will take your money and not deliver your order, and they illegally use copyright protected images to promote their products.

Check the Price and Returns Policy

Many people get duped into buying wigs online, only to find when it arrives that it’s not right and there’s either no returns policy, or a policy that won’t allow an exchange or their money back. Be sure to check the returns policy to make sure there are no surprises before you hand over any money. Also, if the price seems too good to be true, sadly, it probably is. If the price seems too cheap, chances are the product is a counterfeit or copy of a genuine brand which means the quality and/or style will not be suitable.


If you need any help researching, choosing or buying a wig please get in touch with us – we are more than happy to help.

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Anita Kumar profile picture
Anita Kumar
October 6, 2026.
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Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel. I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect. Thank you xxxx
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Gabrielle Russell
September 27, 2026.
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We had such a lovely visit with Paula today. My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
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Lesley Gamlen
August 16, 2026.
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Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
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Judy Brown profile picture
Judy Brown
August 9, 2026.
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Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
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Aaron McClintock
July 26, 2026.
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⭐⭐⭐⭐⭐ I had an outstanding experience with Wigs by Haircreations. From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly. My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution. What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients. For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time." I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
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Sandra profile picture
Sandra
July 8, 2026.
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I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
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Victoria Tusa
July 1, 2026.
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Paula is incredibly kind empathetic & very knowledgeable. She made me feel comfortable & supported… & made it so easy & fun. 🤩
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gail sims
July 1, 2026.
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Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
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Charmaine Watkins
May 18, 2026.
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Very thankful I was seen without an appointment. The staff are super friendly and go beyond to please. Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection. I left very happy my wig and turbans and highly recommend their services.
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