Wig Subsidy for Medical Hair Loss

We are an Approved Wig Provider for the Ministry of Health and ACC

If you’re experiencing hair loss due to medical reasons like cancer treatment, alopecia, or other conditions, you may be eligible for financial assistance through the Wigs and Hairpieces Service Payment. This subsidy helps reduce the cost of purchasing and maintaining wigs, hairpieces, and headwear.

As an Approved Wig Provider, we supply quality hair products and wig consultation services, and help with the administration of your subsidy. We also have a variety of synthetic wigs that match the amount of the subsidy, so there’s no extra cost to you (detailed below).

Jump to:

Eligibility | Choose Your Wig | Wigs at No Extra Cost | Subsidy Amounts | Claim Process | Apply Now

How it works

Eligibility

You must be a New Zealand citizen or resident and have a medical certificate from your specialist or GP detailing your hair loss condition (whether permanent or temporary).

Choose Your Wig

Book an appointment with your nearest Wig Consultant (we have over 20 throughout NZ) for a private consultation to discuss your needs and select your wig, hairpiece, or headwear. We also provide premium human hair wigs that you can put your subsidy amount towards, and a variety of synthetic wig options that match the Ministry of Health Subsidy amount, meaning there’s no additional cost to you (below).

Synthetic Wigs at No Extra Cost

View our range of synthetic wig styles that match the amount of the Wig Subsidy, meaning no added cost to you:

Debbie

Synthetic Wig (Mono Crown)

$408.00

Click

Short Synthetic Wig (Open Wefts)

$408.00

Vista

Synthetic Wig (Wefted Cap)

$408.00

Zizi

Synthetic Wig (Mono Crown)

$408.00

Night

Synthetic Lace Front Wig (Mono Crown)

$408.00

Impress

Synthetic Wig (Mono Crown)

$408.00

Perla

Synthetic Wig (Mono Crown)

$408.00

Subsidy Entitlement Amounts

The entitlement period begins with your first purchase.

• Adults over 18 with temporary hair loss (eg. Chemotherapy): $408.88 annually 
  You can claim all part of your entitlement at any time within 1 year. Synthetic wigs are the most popular choice for clients with temporary hair loss, and most of our synthetic wigs are priced within this value.
• Adults over 18 with permanent hair loss (eg. Alopecia): $2330.66 over 9 years 
  You can claim all or part of your entitlement at any time within 9 years. Human hair wigs are the most popular choice for clients with permanent hair loss.
• Children under 18 with temporary or permanent hair loss: $1226.65 over 3 years or until they turn 18
  If you are under 18, your entitlement is the same regardless of whether hair loss is temporary or permanent. You can claim all or part of your entitlement at any time within the 3-year period.
• ACC covers hair loss caused by accidents and burns, and we are an Approved Wig Provider for ACC. We see many clients with scalp scar tissue that precludes hair growth. When full hair loss exists, a full prosthetic wig must be designed. In that case, we quote directly to ACC.

Claim Process

Your local Wig Consultant can handle the paperwork for you, free of charge, by applying for the subsidy on your behalf. Alternatively, if you prefer, you can purchase your wig online on our website and make the claim yourself to the Ministry of Health to receive your subsidy. Just email us at info@wigs.co.nz to receive the form and instructions to claim your subsidy.

Wigs Purchased Online: Alternatively, if you prefer, you are welcome to purchase your wig directly online from our website. In this case, you will simply need to submit the subsidy claim yourself to the Ministry of Health.

If you need any guidance, the Ministry of Health team is very helpful — simply call 0800 855 066, and they will guide you through the process step by step. You can also email them at

• customerservice@health.govt.nz

You can also find further information on the Ministry of Health website under “How to make a wigs and hairpieces subsidy claim” — click here.

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 Anita Kumar 
 
October 6, 2026.
 
 
  
Wonderful Mel, sorted my new wig, it's perfect, I feel like a normal girl again. Thank you so much Mel.  I would definitely recommend Wigs by Haircreations, and the coffee was an extra slice of perfect.
Thank you xxxx
  
 
  
 
 
  
  
 
 
 Gabrielle Russell 
 
September 27, 2026.
 
 
  
We had such a lovely visit with Paula today.
My mum was feeling very nervous coming into this appointment, but Paula made it light hearted and fun. Mum left with a huge smile on her face - and a beautiful wig! Thank you so much!
  
 
  
 
 
  
  
 
 
 Lesley Gamlen 
 
August 16, 2026.
 
 
  
Paula was very helpful and patient, supporting me to try several options and to try on my favourites several times. It is a new experience for me to wear a wig, and she was very helpful. Wig creations have a great selection to choose from.
  
 
  
 
 
  
  
 
 
 Judy Brown 
 
August 9, 2026.
 
 
  
Friendly service, Paula & Mel are lovely, patient & understanding. Thanks for your help.
  
 
  
 
 
  
  
 
 
 Aaron McClintock 
 
July 26, 2026.
 
 
  
⭐⭐⭐⭐⭐

I had an outstanding experience with Wigs by Haircreations.

From the very beginning, Cece was incredibly helpful, keeping me updated throughout the Ministry of Health funding process and always responding to my questions promptly.

My consultation with Dani was the highlight. She made me feel completely at ease from the moment I arrived. She took the time to understand exactly what I was looking for, explained the different options without any pressure, and her knowledge and professionalism were obvious throughout. I left feeling genuinely listened to and confident that we'd found the right solution.

What impressed me even more was the level of care throughout the process. There was an unavoidable delay due to a personal family emergency, but Cece kept me informed, communicated openly, and I never felt forgotten. Despite everything they had going on, they still made me feel like a priority, which says a lot about how much they care about their clients.

For something that can be quite a personal and emotional experience, Dani approached everything with kindness, empathy and warmth. I walked away thinking, "That was one of the best customer service experiences I've had in a long time."

I wouldn't hesitate to recommend Wigs by Haircreations to anyone looking for expert advice and genuinely caring service. Thank you, Dani and Cece, for making what could have been a stressful experience feel supportive, professional and genuinely personal.
  
 
  
 
 
  
  
 
 
 Sandra 
 
July 8, 2026.
 
 
  
I had a lovely appointment with Paula who took time to listen to what I wanted and showed me the best wigs for the look I wanted. Paula found me two beautiful looks and helped me with the care products. I felt heard and would definitely recommend anyone losing their hair after a wig that suits them to work with Paula. Thank you so much for the advice, products you showed me and the time you took to help me find my beautiful wigs.
  
 
  
 
 
  
  
 
 
 Victoria Tusa 
 
July 1, 2026.
 
 
  
Paula is incredibly kind empathetic & very knowledgeable.
She made me feel comfortable & supported… & made it so easy & fun. 🤩
  
 
  
 
 
  
  
 
 
 gail sims 
 
July 1, 2026.
 
 
  
Mel has been absolutely fantastic helping me find the right wig and headwear for me. Mel has made me feel very empowered and comfortable during this whole process. I highly recommend Mel at Wigs by Haircreations. Thank you Mel
  
 
  
 
 
  
  
 
 
 Charmaine Watkins 
 
May 18, 2026.
 
 
  
Very thankful I was seen without an appointment.  The staff are super friendly and go beyond to please.  Mel who worked with me made me feel completely at ease and comfortable during the whole process of fitting and selection.  I left very happy my wig and turbans and highly recommend their services.